General Plumbing Concerns
Q: How can I check for leaks?
A: Early detection is both important and easy to do; just find your water meter and record the level. Ensure no water is used for a few hours, then go back and recheck the meter. We recommend checking when everyone goes to bed and then rechecking first thing in the morning to avoid disrupting routines. If the level has changed, you likely have a leak, one that we can fix.
Q: Can leaks grow over time?
A: Yes, even pinhole-sized leaks can grow and cause damage to your home if enough corrosion occurs.
Q: Why is my water bill increasing even though I don’t see any leaks in my home?
A: Appliances and faucets are common causes of leaks. If these fixtures are sound, there is a possibility that you have a hidden leak on your hands. Be on the lookout for the common hidden leak signs: mold or mildew, damaged wallpaper or paint, damaged flooring, watermarks on the ceiling, or a persistent musty smell. Call your plumber immediately to prevent further property damage.
Q: Should leaky faucets be repaired or replaced?
A: If the faucet can be repaired and have the shine on its finish restored, that's ideal. However, models with severe corrosion or faucets that are too old to have new parts available may be easier and cheaper to replace than to repair.
Q: My water bill keeps increasing, but I can't find any leaks in the usual places.
A: A lack of obvious leaks most likely means hidden leaks. Call us immediately to prevent further damage to your home if you see any of the following signs:
- Mold or mildew
- Damaged paint or wallpaper
- Damaged walls or flooring
- Stains on ceilings
- Persistent musty or earthy smell
What's the point in having water if it's never warm enough? Your heater is what allows for those hot showers that wake you up and those warm baths that relax you. When your water heater isn't doing its job, you can count on us to help it and you out.
Q: When should I replace my water heater?
A: A well-maintained gas water heater should last as long as 8-12 years. An electric water heater holds up even longer at around 10-15 years, and tankless models go even longer than that. However, you should consider replacement if you notice:
- Rust-Colored Water
- Lack of Hot Water
- Moisture Or Flooding around the Water Heater's Base
If you're on a well, the hard water can limit your heater's lifespan. Softening or installing a water conditioner helps extend it. Certainly heaters that are more than 10 years old need replacement soon. The time and parts for rebuilding the old water heater would be the same as or possibly even more than installing a new one. A more energy-efficient model could conserve more heat and therefore save you money and pay for itself. You may be able to easily convert to a tankless water heater that's even more energy efficient because it doesn't store water.
Q: Are tankless water heaters best?
A: One benefit of these models is that they never run out of hot water. While their storage tank counterparts have a limited capacity, typically between 40-60 gallons, tankless water heaters heat water as it passes through the system. You'll always have hot water, which your family and visitors are sure to appreciate.
Another benefit is that because no water is stored, there's no leak risk. This is a big deal, as water heater flooring is one of the most common claims on homeowner insurance. Since you're only heating the water you use, you'll see much lower energy bills.
Of all the parts that keep your home going, this is possibly the least pleasant and most hazardous to your health. That's why you want a professional, and we can send one out right away.
Q: Will my pipes be cleaner for longer if I have them jetted?
A: Jetting has become a popular alternative to pipe snakes for cleaning out sewer pipes. By utilizing high-pressure streams of water and powerful cleansing agents, jetting can cut through grease, solids, and other sewer buildup, where it is vacuumed out. Since all debris is effectively washed or sucked away through jetting, it will take longer for grease and other solids to build up again. In short, jetting has proven to be an effective service.
Q: If I have my lines jetted, will they stay clean longer?
A: Jetting equipment is better than snakes at cleaning sewer lines. Jetters use varying degrees of water pressure to cut through grease and other debris that build up in drain pipes, especially in restaurants. They then draw it back to where it can be vacuumed out, providing a more thorough cleaning. Enzyme-type sewer, drain cleaning and maintenance products, and drain and grease trap treatment can all be injected into the line automatically. This helps keep grease and food waste from building up in the line. The enzyme eats the grease and turns it into a liquid that washes away with water, thereby preventing most backups.
The one thing no building should ever be without, toilets are one of our most commonly serviced appliances. Read the information about them covered in our plumbing FAQ to learn more.
Q: How do I fix an overflowing toilet?
A: Overflowing typically results from a leak in your tank's fill valve. Other times it may be that the shaft or the wire that sets the fill level has deteriorated. Whatever the cause, we have the solution.
After using your hot water to wash your dishes, it helps to have a disposal to get rid of those food chunks. We keep it in good working order for you.
Q: My garbage disposal smells bad. Is there an odor remover I can use on it?
A: Bad smells happen when food debris builds up inside the disposal. The best solution is to put ice cubes and lemon or orange peels in the disposal and run it for 30 seconds. Next, pour in a little liquid dish detergent while it's running. Last, run cold water into the drain for about 30 seconds to clean out the debris created by this process.
Contact us to send a plumber out to your home. We're based in Atlanta, Georgia, and serve the surrounding neighborhoods as well.